Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket

Change Account Username

Learn how to change your mSecure account email address in mSecure 6. Please note that the email address can only be changed to an email address that is not already in use in our mSecure account system. Should you run into an issue with this, or receive a message that an account with that email already exists, contact us at support@msevensoftare.com




iOS

  1. Open and unlock mSecure 6
  2. Tap the Menu icon
  3. Tap Settings
  4. Tap Account Settings
  5. Tap the edit (pencil) icon to change your username
  6. Enter a new email address
  7. Tap "Update"





Android

  1. Open and unlock mSecure 6
  2. Tap the Menu icon
  3. Tap Settings
  4. Tap Account Settings
  5. Tap the edit (pencil) icon to change your username
  6. Enter a new email address
  7. Tap "OK"





Mac

  1. Open and unlock mSecure 6
  2. Click mSecure from the top menu bar and then click Preferences (or use command+comma)
  3. Click Account
  4. Tap the edit (pencil) icon to change your username
  5. Enter a new email address
  6. Click OK






Windows


  1. Open and unlock mSecure 6
  2. Click the Settings icon on the bottom left corner
  3. Click "Change Username" 
  4. Enter a new email address
  5. Click "Update"


Did you find it helpful? Yes No

Can you please tell us how we can improve this article?