You can change your Account Password anytime in mSecure settings - whether you want to strengthen it, update it regularly, or stop using the same passwords for multiple accounts. 

Your Account Password (Master Password) is used to unlock mSecure and secure your backups. When restoring a backup, you must enter the password that was in use at the time the backup was created. 

Important Notes: 

• mSecure accounts were introduced in version 5 (now mSecure 6).
• Versions 3 & 4 do not use accounts, so they are not connected to our system. 
• We recommend migrating to mSecure 6 for the best experience. Learn more here.

Need help creating a strong password? Learn how to choose a secure password here.

iOS 

1. Open and unlock mSecure.
2. Tap the menu icon (three horizontal lines) in the top-left corner.
3. Tap Settings.
4. Tap Change Password.

Once you change your password, you'll need to update it on all other devices where mSecure is installed. To do this, open and unlock mSecure on each device using your old password. The app will detect the password change the return to the lock screen. From then on, you will need to enter your new password to access your account. 

After changing your password, mSecure will send you a new QR code via email. The old QR code will no longer work for authentication and should be deleted to avoid confusion. Be sure to store the new QR code in a secure location in case you need it later. 

If you've forgotten your old password but can still unlock mSecure on at least one device, you can regain access by reinstalling the app on any iOS, Android, or Windows device where you are locked out. After reinstalling, sign in with your new password. If you are using a Mac, you don't need to reinstall the app - follow these steps instead. 

Android

1. Open and unlock mSecure.
2. Tap the menu icon (three horizontal lines) in the top-left.
3. Tap Settings.
4. Tap Change Password.

If you have Biometric Unlock enabled (version 5.5 or later), you can use it to autofill your current password, which is helpful if you've forgotten it. If you use mSecure on multiple devices, you will need to complete the password change process on each one. 

After changing your password, mSecure will send you a new QR code via email. The old QR code will no longer work for authentication and should be deleted to avoid confusion. Be sure to store the new QR code in a secure location for future use. 

Next, open and unlock mSecure on your other devices using your old password. Since the data stored in the app is encrypted with your previous password, you must unlock it once before the app can recognize the change. Once you do, mSecure will notify you that the password has been updated and return to the lock screen. From then on, you will need to use your new password to access your account. 

If you've forgotten your old password but can still unlock mSecure on at least one device, you can regain access by reinstalling the app on any iOS, Android, or Windows device where you are locked out. After reinstalling, sign in with your new password. If you are using a Mac, you don't need to reinstall the app - follow these steps instead.

 Mac

1. Open and unlock mSecure.
2. Click File in the top menu bar. 
3. Select Change Password.

If Touch ID is enabled, you can use it to autofill your current password, which is helpful if you've forgotten it. If you use mSecure on multiple devices, you'll need to complete the password change on each one. 

After changing your password, mSecure will send you a new QR code via email. The old QR code will no longer work for authentication and should be deleted to avoid confusion. Be sure to store the new QR code in a secure location for future use. 

Next, open and unlock mSecure on your devices using your old password. Since the data stored in the app is encrypted with your previous password, you must unlock it once before the app can recognize the change. Once you do, mSecure will notify you that the password has been updated and return to the lock screen. From then on, you will need to use your new password to access your account. 

If you've forgotten your old password but can still unlock mSecure on at least one device, you can regain access by reinstalling the app on any iOS, Android, or Windows device where you are locked out. After reinstalling, sign in with your new password. If you are using a Mac, there is no need to reinstall the app - simply follow these steps instead. 

 Windows

1. Open and unlock mSecure.
2. Click the Settings icon (gear icon in the bottom left).
3. Click Security.
4. Click Change Password.

If the Windows Hello unlock feature is enabled, you can use it to autofill your current password, which is helpful if you've forgotten it. If you use mSecure on multiple devices, you'll need to complete the password change in each instance of the app. 

After updating your password, mSecure will send you a new QR code via email. The old QR code will no longer work for authentication and should be deleted to prevent confusion. Be sure to store the new QR code in a safe place for future use.

Next, open and unlock mSecure on your other devices using your old password. This step is necessary because the app encrypts stored data with the previous password. After unlocking the app, mSecure will detect the password change and return to the lock screen. Moving forward, you must use the new password to access your account. 

If you've forgotten your old password but can still unlock mSecure on at least one device, you can regain access by reinstalling the app on any iOS, Android, or Windows device where you are locked out. After reinstalling, sign in with your new password. If you're using a Mac, you don't need to reinstall the app - simply follow these steps instead.

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