mSecure Support
Account
Learn about account information
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If you can't log in to your mSecure account or if you are having account password issues: New to mSecure, but have been using mSecure 4 (mobile) or mSecure 3 (desktop)? Learn about our ne...
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A QR code or account key may be invalid for several reasons. Below are the most common causes and solutions: Possible Causes: The QR code belongs to a different mSecure account. The QR cod...
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Your Account Key functions like a key to a safe - if you have the correct key, you can access your account. If not, access is denied. For a detailed explanation, please visit our Security Page. ...