In a recent reply on the Feature Requests section of the Forum it was announced that mSecure 6 would be available soon and that major enhancements we have been waiting for would not be implemented in mSecure 5.
Will mSecure 6 be considered a completely new product? Will existing customers be expected to pay for this new product in order to get any enhancements?
Will mSecure 5 remain available? Will it still be maintained with bug fixes and security issues?
Will the databases be compatible between these products?
Are there any other implications for existing loyal customers?
Thank you for contacting us. We are still working on how the pricing will work for mSecure 6, so I'm not able to answer your questions fully at this time. It will not be a new app like mSecure 5 was, so the process for upgrading will be much easier. V6 will simply overwrite V5 on your devices.
Regarding upgrade cost, we always try to be extremely gracious with upgrades for our users. mSecure 5 was actually the first time we had charged for an upgrade in the company's nearly eight year history at the time of mSecure 5's release. mSecure 6's business model is going to be different, but if you have a Pro license, the features you paid for will carry over to mSecure 6 for sure. Payment may be required for new features, but you will not be required to pay for older features already covered by mSecure 5's Pro license.
There shouldn't be any other implications for existing customers who have purchased an mSecure 5 Pro license.
Thanks for the response I look forward to the new release and have no problem with paying for continuing improvements.
Thank you so much for your continued support Andy!