Can't import accout key file - where do i get the key? the mail from iphone send a pdf file - possible is only jpeg, pgn or msecurekey
Can't import from clipboard - the is no file - possible is only jpeg, pgn or msecurekey too
Can't use camera - msecure wants to use mirco but not the camera ...
Thank you for contacting us and I'm sorry about the issue you are experiencing. The QR code email contains your encrypted account key, a png image of your QR code, and a PDF attachment for safe keeping. When authenticating your mSecure account in mSecure 5 on Windows, you have the option to use your clipboard, an account key or QR code image (file), or the camera.
Unfortunately, I don't understand your issue with the camera. However, the two first options should be easy enough to use that you shouldn't need a camera. Here's a guide with videos that could help: https://support.msecure.com/en/support/solutions/articles/36000064260-set-up-and-authenticate-msecure-account
It works !!! don't no why not before :-)