Transfer Information from mSecure 4 to mSecure 6 on Your Mobile Device

This guide explains how to back up data from mSecure 4 on iOS or Android and restore it in mSecure 6. 

When you install mSecure 6 on a device that had a previous version, it will automatically guide you through the migration process. However, if the migration was skipped or did not occur, you can manually create a backup from mSecure 4 and restore your information in mSecure 6. 

iOS

To transfer your data to mSecure 6 on iOS, follow these steps. You must use Apple's Mail app for this method. If you need help setting up the Mail app, refer to this article. 

Step 1: Create a Backup in mSecure 4

1. Open mSecure 4 on your device and unlock it using Touch Id or by entering your password. 
2. Tap the Settings icon in the bottom toolbar. 
3. Tap Email Backup to create a backup of your data.
4. In the "To" field, enter an email address you can access from the Mail app on your iOS device. 
5. Tap Send in the top-right corner to email the backup file to yourself. 

Step 2: Restore in mSecure 6

1. Open the Mail app on your device and locate the email containing your backup file.
2. Tap the attachment to open it.
3. Tap mSecure in the row of app icons. Important: Since mSecure 4 is still installed, you may see two "mSecure" icons. Select the one with the dark blue background behind the key logo (mSecure 6). 
4. If you don't see the "mSecure" in the list, tap More, then select mSecure from the full list of app suggestions.
5. mSecure 6 will open - unlock it using Face ID, Touch ID, or your password.
6. Tap the red "Restore" button when prompted.

Once completed, your data will appear in mSecure 6. If sync is enabled, your restored data will sync across all devices signed into the same mSecure account within a few minutes. 

Android

To transfer your data to mSecure 6 on Android, follow these steps.

Step 1: Create a Local Backup in mSecure 4

1. Open mSecure 4 and unlock the app. 
2. Tap the mSecure icon in the upper-left corner or swipe from the left side of the screen. 
3. Tap Settings at the bottom of the menu.
4. Scroll down and tap Backup, then select Internal SD Card. 
5. Tap Continue to create a backup in your internal storage. 
6. Tap OK when prompted. 

Your backup file is now stored in the device's internal storage. You can find it by navigating to the mSecure folder within your device's main storage. The file name will include the current date and time. 

Step 2: Restore in mSecure 6 (Same Device)

To restore the backup on the same device:

1. Open mSecure 6 and unlock the app. 
2. Tap the menu icon in the top-left corner. 
3. Tap Settings at the bottom of the menu.
4. Scroll down and tap Restore.
5. Navigate to the mSecure folder in your device's main storage. 
6. Select the backup file you just created.
7. Enter the password you used to unlock mSecure 4 to complete the restore process. 

Once completed, your data will appear in mSecure 6. If sync is enabled, your restored data will sync across all devices signed into the same mSecure account within a few minutes.

Restoring on a New Android Device

If you're restoring data onto a new Android device, you need to transfer your backup file first. 

Option 1: Use Email

1. Attach the backup file to an email and send it to yourself.
2. Open the email on your new phone and download the attached backup file to your Downloads folder.

Option 2: Use Google Drive

1. Upload the backup file to Google Drive on your old phone.
2. On your new phone, download the file to your Downloads folder.

Step 3: Restore in mSecure 6 on Your New Device

1. Open mSecure 6 and unlock the app.
2. Tap the menu icon in the top-left corner.
3. Tap Settings at the bottom of the menu.
4. Scroll down and tap Restore.
5. Navigate to the Downloads folder. 
6. Select the backup file you just transferred.
7. Enter the password you used to unlock mSecure 4 to complete the restore process.

Once completed, your data will appear in mSecure 6. If sync is enabled, your restored data will sync across all devices signed into the same mSecure account within a few minutes. 

Alternative Migration Method for mSecure 4 (Android Only)

If you're using mSecure 4.0.5 or 4.0.6 on Android, the app automatically creates and updates a migration file. You can restore from this file directly in mSecure 6. 

Steps to Restore Using the Migration File

1. Open mSecure 6 and unlock the app.
2. Tap the menu icon in the top-left corner.
3. Tap Settings.
4. Tap Restore.
5. Tap the back arrow twice (located in the top-left). 
6. Select msecure4-migration.msim. 

mSecure 6 will restore data from the migration file automatically. 

Did you find it helpful? Yes No