Whenever I try to delete a custom template the app crashes - when restarting the template is still there so not deleting. It works on my MacBook but not IOS apps.
Thank you for bringing this to our attention. The problem is, I'm not seeing this when I test the v6 beta on my iPhone 12 Pro. Can you tell me what types of iOS devices you are using along with the OS version they have installed?
This is even more curious now that I know one of the iOS devices works correctly. Real quick, are you able to sync your information right now between all of your devices? If you make a change on your iPhone, does it make it's way over to mSecure 6 on your iPad?
@Jon and @Geoff Our developer found an issue that was causing a crash to happen, and he thinks it would cause the problem in many different contexts throughout the app. We are going to be releasing beta 2 ASAP, and after you are able to download it, please let me know if you are still experiencing the crashing.
Using my Macbook V11.4 with Beta 6 I notice that the search bar is very erratic and hard to insert text to search. Also when trying to copy items from a password file you get no confirmation when clicking the copy icon, although it is ok to paste. (V5 used to shop a flag saying copied)
@Geoff I'm not sure what you mean when you say the search bar is very erratic. Can you explain that in more detail, or are you saying what what is erratic is that it's hard to insert text in it? When I click on the search field to type a search query, I'm not experiencing anything that makes me think it's acting erratically, so I think I need some more clarification to understand what you mean.
With regards to your other issue, another beta tester brought this to our attention, and it will be fixed in an upcoming beta release, probably beta 3.
@Jon Thank you for the write-up on this. I think I'm getting closer to understanding what's happening, but I need more information from you. It sounds like you're opening the mSecure app to get a password, but I actually think you're starting from a webpage in one of your web browsers installed on your iPhone. Is that true? If so, which web browser are you using? To be clear, the iOS Password AutoFill feature should work to auto-fill your credentials in v6, so we just need to figure out exactly what's happening on and what site(s) so I can test it on my device to see if I can reproduce the issue.
@Jon Maybe resetting the iOS Password AutoFill feature in iOS's Settings will help here. I think something is messed up in the way the data has been stored in iOS, which could be causing the app to crash after tapping the bar above the keyboard to get your data filled in.
To reset the Password AutoFill feature, you can follow these steps:
@Geoff It's strange, because the search field is working perfectly for me, so I'm wondering if other customers are experiencing this of if it's something unique to your setup. Real quick, can you let me know how many records you have stored in mSecure?