Hi Lester,
Thank you for contacting us. mSecure 5 is a brand new app, and it marks the first time in the history of our company that we have charged for an upgrade to mSecure. We wanted to make it a free upgrade for our customers, but with the current landscape of application development, it was not feasible for us to do so.
You can always re-download the previous versions of mSecure that you have already purchased. Here's an article that shows you how to download the older versions of mSecure: https://support.msecure.com/en/support/solutions/articles/36000064249-how-to-download-previous-versions
We also do offer previous customers a 33% off discount to upgrade to mSecure 5 for $19.99. Please create a ticket or email us at support@msevensoftware.com in order to get information about this discount off.
----
Note: To reply to this forum topic, please click the blue "Reply" button in the email notification you might receive. Please do not reply to the email notification about this topic directly.
Lester