PC was formatted and we are trying to register but it wont work : mSecure Support

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PC was formatted and we are trying to register but it wont work

Wassim

started a topic over 5 years ago

Hi Eden

please help, email on file is richard.floyd@halo.com

Mike - mSecure

said over 5 years ago

Hi,

Thank you for contacting us and I'm sorry about the issue you are experiencing. What version of mSecure are you trying to use here? Since you mention trying to register it, I'm going to guess you are trying to use mSecure 3 for Windows. If so, please download and install mSecure 3.5.7 in order to register or activate your license: https://support.msecure.com/en/support/solutions/articles/36000022199-install-msecure-3-5-7-for-windows

Wassim

said over 5 years ago

Hi Eden,

i am using that on a surface but activating it wont work, i assume since it was activated on another PC that formatted.

Wassim

said over 5 years ago

i am good

thanks :)

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