Biometric Unlock

Learn how to enable biometric unlock on your devices to quickly access mSecure. You will still need your login password to restore from backups or if biometric unlock fails.

Important

• If you add or remove a face or fingerprint in iOS's Face/Touch ID settings, mSecure's Face/Touch ID unlock will be disabled. You will need to manually re-enable it and use your password to unlock the app. 
• On a new device or after reinstalling mSecure, you must sign in with your password first before enabling biometrics. 
• Biometric data does not sync across devices and does not persist through app reinstalls.

iOS: Enabling Face ID or Touch ID

1. Open mSecure on your iPhone/iPad.
2. Tap the menu icon (three horizontal lines) in the top left corner. 
3. Tap Settings.
4. Under Security, tap Use Face ID/Touch ID.
5. Enter your mSecure password.
6. Close mSecure.
7. Re-open mSecure and tap Allow to enable Face/Touch ID.

Note: You will still need your password to decrypt backups and log into mSecure on other devices. Face/Touch ID does not replace your password. 

Android: Enabling Biometric Authentication

1. Open mSecure on your Android device. 
2. Tap the menu icon (three horizontal lines) in the top left corner. 
3. Tap Settings.
4. Under Security, toggle Biometric Authentication ON.
5. Enter your mSecure password and tap OK.
6. Close mSecure.
7. Re-open mSecure and use biometric authentication to log in.

Note:You will still need your password to decrypt backups and log into mSecure on other devices. Biometric authentication does not replace your password.

Mac: Enabling Touch ID

Requires a Touch ID-capable keyboard. Learn how to enable Touch ID for your Mac here. 

1. Open mSecure on your Mac. 
2. Click mSecure in the menu bar.
3. Select Preferences.
4. Navigate to Security and check Unlock with Touch ID.
5. Enter your mSecure password and click OK.
6. Close the Preferences window and mSecure app.
7. Re-open mSecure and use Touch ID to log in.

Note: You will still need your password to decrypt backups and log into mSecure on other devices. Touch ID does not replace your password. 

Windows: Enabling Windows Hello

You must first enable Windows Hello on your PC. Learn how here. 

1. Open mSecure on your Windows PC.
2. Click the Settings icon in the lower part of the window.
3. Click Security in the left-side menu.
4. Toggle Use Windows Hello to secure your data ON.
5. Authenticate using the Windows security prompt.
6. Close mSecure.
7. Re-open mSecure and use Windows Hello to log in.

Note: You will still need your password to decrypt backups and log into mSecure on other devices. Windows Hello does not replace your password. 

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