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mSecure Support

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Sync Issues: Mac to/from iPhone

My mSecure (Version 7) password file on my Mac does not sync completely with my iPhone (14Pro Max).  This appeared to begin when I upgraded to Version 7.  Also, if I add a new item into my file on my phone, it does not show up!  


I'll have to bail if I cannot access my passwords on my phone.


Would appreciate any help yu can offer.


dh

Hi Donald,

Thank you for contacting us and we apologize for the delay in our response. This may have be due to a subscription issue that we have fixed on your account. Are you still dealing with this syncing issue? Please confirm this for me and I will assist further.

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