Thank you for contacting us, and I'm sorry for the issue you are experiencing. Before you try to restore your data from the older data, I would like to see if you may have set up automatic backups in mSecure 5. Please open mSecure on your PC, click the gear icon in the bottom left corner of the app, then click Backups in Settings. Is the automatic backup setting turned on, and/or do you see a list of backups on that screen?
Unfortunately, auto back up was not on and there are no back up files
If there are no backup files, unfortunately, there's no more we can do except for restore the data from the backup you emailed your self. To do that, you can open the email you send yourself, and download the attached backup file to your PC's desktop. After that, open mSecure on your PC, then tap the gear icon in the bottom left corner. In Settings, click Backups, then click the option to restore from a backup. Locate the backup file on your desktop, and you should have no problems restoring the data.
Were you able to restore from your email backup Michael?
Yes, I was able to restore to old back up.
It's great to hear you were able to restore your data. Please let us know if you need further assistance.