Lost all my passwords and data on my iPhone Msecure App : mSecure Support

Y

Yorgos

started a topic over 3 years ago

I got a new mobile and restored the iCloud backup which always worked in the past. This time however the Msecure app made me log in as a new user so it now showsthat I have no saved passwords and data. Though I had over 60 saved passwords. How do I restore my Msecure account?

Mike - mSecure

said over 3 years ago

Hi Yogos,

I'm sorry for the late reply to this thread. I'm not sure what you mean here when you say mSecure made you log in as a new user. Can you explain that in more detail? Also, do you happen to have any backups of your information from before you switched to your new phone?

L

Lionel

said 15 days ago

I lost my secure data

L

Lionel

said 15 days ago

I want to secure m Secure data

L

Lionel

said 15 days ago

Yes

L

Lionel

said 15 days ago

I want recover my data

L

Lionel

said 15 days ago

I cannot log in to my mecure accout

Mike - mSecure

said 14 days ago

Hi Lionel,

I'm not sure what's happening here. What has got you in this place where you can't sign in to your mSecure account? Did something happen to your device or the mSecure app on your device? Please provide me with some context as to what's happening here, and I will do everything I can to help.