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mSecure Support

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Fingerprint login

I had fingerprint login , now it is asking me for my password. I dont remember my password since I've been using fingerprint. How can i get it to go back to asking for fingerprint login? I'm on android 10

2 people have this question

Hi George,

Thank you for contacting us. Can you let me know if you are using the old or new mSecure app? When you tap on the app icon, is it a bright blue or is it a very dark blue background behind the key?


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