mSecure Support

Knowledge Base Forums Submit a ticket

Windows 10: Where on my hard drive is the data file stored for mSecure 5.5

On Windows what data file does mSecure 5 store the data in?
On mSecure 3 I can find the .mscw file, but I can’t find one for mSecure 5.


I like to be able to backup that file with my backup system.

Hi Dave,

Thank you for contacting us. The mSecure 5 data files are stored in this directory:


C:\Users\Username\AppData\Local\Packages\mSevenSoftware.mSecure10_xxxxxxxxxxxxx


You should be able to easily find the folder by searching for 


%userprofile%\AppData\Local\Packages\mSevenSoftware.mSecure10_


However, this app data will not help you recover your mSecure information. I would recommend setting up our auto-backups feature instead.


  1. Open and unlock mSecure 5
  2. Click the settings icon
  3. Click Backups
  4. Enable the Auto-Backup toggle and select the directory that you would like to save your auto-backups to


Auto backups are created after every 5 changes in your database. These backup files are .msib backup files that can be used to restore your information in mSecure 5 on all devices. Additionally, you can always go to the Backups section in our settings an create a manual backup at any time you would like. Manual backups can be created as often as you would like and will always ask you were you'd like to save the backup file to.


Are the backup files encrypted with a password?


If someone gets the file without my password will they be able to restore it?

Hi Dave,

All backup files are encrypted with the account password in use when the backup file was created. In order to restore from it, you'd need to use mSecure and know the backup's password.

Thanks Eden,


I created a backup and was able to restore it without entering the password.  Is that because I am already logged into mSecure?


Dave

mSecure will first try to use the account password to decrypt the backup file. If the account password does not work to decrypt the backup file, it will ask for the back up file's password.

Thanks!

One last question.

I don't want my data in the cloud.

If I select Wifi sync does that prevent it from going to the cloud?

Is there anything else I need to do?


Dave

The only options that save information to the cloud are the cloud options (mSecure Cloud, Dropbox, and iCloud). If you select WiFi syncing, you will not be saving any of your record's in any cloud service nor passing any of those records to any cloud service. 


Note: no matter what sync feature you use you will be storing account information in our servers. This account information includes licensing information and sync options for your account.


Login or Signup to post a comment