Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket
Not Taken

Support for Windows 7

I'm still happily using Windows 7 on my work laptop and would very much like to access my passwords. Now I am forced to use version 3 and sync the passwords manually. Is there a way to install the Windows client for version 5 on Windows 7?


3 people like this idea
Yes, but it’s one year stil until 2020. MSexure has many fields that can’t be migrated to another password manager, so we’re trapped in 3.5

I am also an msecure 5.5 user looking for an alternative to Windows 10 (for me, Win10 is too network-invasive of my PC to feel secure,  and of course Windows is the obvious hacking target for all the crooks out there). So I am now migrating to Linux (Mint, i.e. basically Ubuntu). A shame that the msecure folks did/do not provide an .exe version of msecure 5.5,  as that would presumably be (more or less) accessible to Linux users via Wine.

But I understand msecure's commercial philosophy, most of the market is with Windows 10, so they need focus on that to survive. Those of you out there making irate comments should cut them some slack...

Another Win7 user here, not planning on switching main workstation to Win10 any time real soon (if it ain't broke...). So far mSecure is first program I use which is now incompatible in a new version.  M$ can say all they want about ending support, but Win7 still accounts for 20-35% of the installed base (depending on who you ask, and that's not counting all the Win Server versions based on Win7).  They've extended support in the past, so who knows what will really happen in a year (enterprises are always slow to adopt).  Ultimately it's up to developers to decide which OSs to support. Dropping Win7+8 is a bit ironic IMHO because out of all the major OSs, Win has always been the easiest to keep backwards-compatible (yes, I'm a software developer also).  Guess it's mSecure v3.5/4 only for us dinosaurs.

As it's very frustrating not to baaa able to use latest msecure on win 7, I found a trick :I've installed an android emulator as droid4x and mSecure5 in it. It works perfectly and I'm still using my lovely win7. Have a try!

@Maurice: I'll look into that... mSecure removed support for DropBox from the 3.5.6 Kindle version, so it not only became useless, it hung up the Kindle.

Hi Steve,

I'm sorry you are so upset here. If you can provide me your Order Number, I'd be happy to provide you with a refund immediately. That said, we do provide the system requirements throughout our website and they are also provided directly above the Purchase button in the purchase page:



We've stated our system requirements for mSecure 5 since after our first mSecure 5 pre-order email. We are not trying to hide the system requirements and want customers to notice them before making a purchase. We also have never stated that creating a .exe version of mSecure 5 would not have been possible. The reason mSecure 5 is not available for Windows 7 is because we decided to go with a UWP app with mSecure 5 to ensure that the app is available on a great variety of Windows 10 devices. We are a small app developer so we had to concentrate on as few platforms as possible. That is why our system requirements are relatively high on all platforms (excluding Android) and why mSecure 5 is only available on the App Store, Mac App Store, Google Play Store, and Microsoft Store.  

Again, I'm sorry that you feel tricked into purchasing mSecure 5 during our Labor Day sale. I'm happy to provide you a refund here, and please leave any feedback you'd like about us on any platform you would like. 


Steve, don't know if this will help you, but I have been a long-time user and supporter of mSecure and currently use version 3.5.7 (rev 717) on my Windows 7 platform as well as version 3 on my iPhone, iPad and Mac, which all sync and work great together.  I see a link in this tread on how do download and install previous versions and just wanted to say they have been putting out updates to the version 3 product line which we are all very pleased to see so I would suggest installing and using it.  Hope that helps!

NOW, I find out Windows 7 isn't supported after jumping on the Labor Day sale.  You people are either incompetent, or liars.  An app as simple as mSecure could easily be coded for Win7, so I can only assume that you've decided to become another Microsoft lap dog.  I hope they at least pay you for being one.


I should have known you were incompetent when you screwed up Dropbox support on 3.5.6 on Kindle.   And then took a year to get the old features into the new version.


I'll be eternally ashamed of letting you fool me again, and I guarantee you will be able to find plenty of negative reviews going forward.


For the record, Windows 7 still has 2/3 of the market.  Because 99% of Windows users know Win10 sucks hard.


sas

Working for a global we are slow to upgrade our OS. As a daily user of mSecure for password management I was also disappointed that support for Win7 was scrapped. Interesting move given many companies I have worked for are similar and we IT pros are probably your heaviest users. Begrudgingly looking for another product now..

 I don't believe that dropping support for Windows 7 was necessary other than someone in dev forced thingsin that direction.  I'll decide when i need to upgrade to Windows 10.  Perhaps you could have upgraded the compromise that is v3.5 on Windows first?


Looking into how to export/import into something less constantly disappointing

Hi Todd,

Thank you for contacting us. Yes, you can always download the previous versions. Here's a guide that shows you how: https://m7software.freshdesk.com/support/solutions/articles/36000064249-how-to-download-previous-versions

is there a way for me to get the previous version that i can use on windows 7?

Please feel free to unsubscribe from the email listing. Each marketing email has an unsubscribe option at the bottom of the email. We will not send you any additional marketing emails once unsubscribed. 


Comments to this discussion are now closed!