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Need to increase activations or need us to resend your license number?

Please use this topic if you need help with mSecure 3.5 for Windows activations, lost your license number, and(or) want us to resend you your license number.


6 people have this problem

I just replaced my computer because my old one broke. Now I cannot activate mSecure 3.5.7 on the new computer. When I enter my email address and license code, I get the message: "Sorry, we were unable to verify your license information. License code has already been utilized."

Since we're going to need your license number for mSecure 3, can you email our support team at "[email protected]" instead? Once we have your license number, we can check the activations in our system to make sure you have a couple available for future use.


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