Please use this topic if you need help with mSecure 3.5 for Windows activations, lost your license number, and(or) want us to resend you your license number.
I just replaced my computer because my old one broke. Now I cannot
activate mSecure 3.5.7 on the new computer. When I enter my email
address and license code, I get the message: "Sorry, we were unable to
verify your license information. License code has already been
Since we're going to need your license number for mSecure 3, can you email our support team at "firstname.lastname@example.org" instead? Once we have your license number, we can check the activations in our system to make sure you have a couple available for future use.