mSecure 5 includes both Free and Pro features. The Free features can be used forever at no cost. The Pro features are free to try for 30-days. After that, a single one-time purchase (paid upgrade) entitles you to use the Pro features on all of your devices on multiple platforms.

You can download mSecure 5 for free here:

iOS: https://itunes.apple.com/us/app/msecure-password-manager-and-secure-wallet/id1063795594

Android: https://play.google.com/store/apps/details?id=com.mseven.barolo

Mac: https://itunes.apple.com/us/app/msecure-password-manager-and-secure-wallet/id1157750250

Windows: https://www.microsoft.com/en-us/store/p/msecure-5/9nblggh62pc8

Paid users simply have to sign in to the mSecure account they created and used to purchase an mSecure 5 license.

We recommend starting with mSecure 5 on a device that has the previous versions installed so that mSecure 5 can walk you through the migration process: https://m7software.freshdesk.com/support/solutions/articles/36000064322. Otherwise, you can always restore from a .msim backup file created in the previous versions: https://m7software.freshdesk.com/support/solutions/folders/36000176540. 

You can also search our articles on how to create backups of mSecure 3 or 4 here.

I suffered a similar situation but received support from Support.msecure and have had no problems since

I think I have found the problem.  I originally purchased v 3 under the email address starting as mtwed............  When I purchased v 5 I got a notice that this email was in use and I put in an email address starting with mltwed.........  All my devices are now showing under the account beginning with mltwed.......... even my iPhone is showing my current account under mltwed... and is not showing it has only so many days to run, so hopefully I got the actual program and not the trial one.  But is not syncing  over msecure cloud.  Only my iMac and macbook are.  I am unable to establish my new account under mltwed........ on the account log on page.  It will not let me do a password set up.    I can only access my old account under mtwedt.....  When I try to log on with my new email account address, mltwed......and ask to set the password, get "This support portal account is not tied to our mSecure app or mSecure account system"  I really need to get mltwedt........ into your system.  If that can be accomplished that would be great.  It is under this name that I purchased v5 as it wouldn't let under my old account name.  But my iPhone stilll does not sync new data.  I don't even see a sync button only sync preferences

I paid for the app and the current version is 4.5.4

Now I'm being asked to pay for version 5. 

If this is not an error then I am in fact being asked to pay for upgrades which is what I thought I bought the first time.

I paid 3.99 on November 27,  2017

I upgraded to 5.5.  I set my MacBook Pro as main computer.  I want to sync with my iPhone 7+ and iMac.  All 3 are on same WiFi network.  Sync works with Main computer & phone but not iMac.  What should I do?  Should I restore from a backup?  I have backups with what seems to be all records but All Items on screen has 0 and most recent backup has 0 number of records in backup though previous ones had the correct number of records

Cant sync in v 3.5.6 on Windows 10 so tried to upgrade -- got Error ; Can't access website with updates -- 

Hi,

i get the upgrade offer for 14.99 in the last days and also today.  (UPGRADE TO V.5)

Now i have downloaded the new app and have sign up. But now i don't get an purchase. If i want to upgrade to pro-version it does cost 29,99 $.

Can you help me?

I do have Version 5.5.2 on MacOS High Sierra: Can you tell me until when you plan to solve the crashing problem? I did not get any answers from you yet. Not being able to access my Passwords blocks my work heavily!