mSecure Support
Can't setup Secure 6 in Mac
Mike - mSecure
ha detto
oltre 2 anni fa
Hi Scott,
You should be seeing one of three things when you try to scan the code in mSecure on your Mac:
- The code is accepted, which isn't happening
- The code cannot be read because mSecure doesn't have permission to read the contents of your screen
- The code is incorrect
When you try to scan the code, do you see somewhere underneath the box that the code is incorrect? If not, does it say that mSecure can't read the contents of your screen and needs permission to read it?
Scott
It keeps telling me to place box over QR code. I open the PDF on my mac and place the box over it and nothing happens. I tried using the built in camera and it says camera not available. Please assist.