Hi Scott,

You should be seeing one of three things when you try to scan the code in mSecure on your Mac:

1. The code is accepted, which isn't happening
2. The code cannot be read because mSecure doesn't have permission to read the contents of your screen
3. The code is incorrect

When you try to scan the code, do you see somewhere underneath the box that the code is incorrect? If not, does it say that mSecure can't read the contents of your screen and needs permission to read it?