mSecure Support
mSecure v7 on ios 26.5 iPhone 15 crashes on logging in
Hi Everyone,
We will be releasing a new update of the mSecure 7 app that could possibly fix this issue. Keep an eye on the version number you are seeing to see if this update has been applied to your device this week. The version number should be 7.0.1. A work around for this issue for now is to switch your syncing type to mSecure Cloud on the device that currently does not crash. This should then allow you to access your data on all devices without a crash occurring. We are sorry for the inconvenience this has been for you all.
Mark, As you suggested I set the working machine (Win 11 main computer) to sync using mSecure cloud. The sync starts and after about one minute I get this error. Tried it multiple times, same error each time.
Update resolved issue, thank you!
Got the update 7.0.1
All fine now!
Thank you Mark
So far so good. Updated iphone to IOS 26.5.2 and upgraded MSecure to 7.01(1112) and then re-enabled syncing to DropBox. Appears to be working correctly at this time and I will continue to test other features. Thanks Support/Development for addressing the issue.
Arafon1960
mSecure v7 on ios 26.5 iPhone 15 crashes on logging in
It firstly attempts to sync bbut after 2 seconds crashes out and screen reverts to ios menu
5 people have this problem