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I cannot access MSecure on my new laptop.

I have used MSecure for several years on all my devices, however, I am not able to gain access on my new laptop. My password states invalid and I no longer have the key info from when I initially signed up. Please advise me on how to proceed. Thank you.

Hi Janet,

The questions that I will be needing to ask you will involve your email address that you use. If you are ok with this, we can continue on this forum. If you would rather send an email to "[email protected]", I will be able to help you in a more private setting. Please let me know and I will assist further.

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