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mSecure Support

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Sign out

Where I can sign out

Hi Rovana,


Thank you for contacting us. Are you dealing with an issue inside the mSecure app? Why are you trying to sign out of your account? Please go into detail on what you are trying to do in the app and I will assist you further.

I tried to transfer my data from old iPhone to new iPhone but when I scan the QR code using the new iPhone - it said invalid QR code. I signed out the account (Turing off the Face ID) and signed back in again - still invalid QR code . What other way I can do to get the data /records transfer ?

Hi Rovana,


The questions that I will be needing to ask you will involve your email address that you use. If you are ok with this, we can continue on this forum. If you would rather send an email to "support@msevensoftware.com", I will be able to help you in a more private setting. Please let me know and I will assist further.

Okie - have sent email to the email you suggested
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