Thank you for contacting us, and I'm sorry for the issue you are experiencing. Do you have any access to your data on any device currently? I see that you recently made a new mSecure 6 account under your "[email protected]' account email. Are you locked out of your account due to an incorrect password or is it something else? Do you have any backups made that you restored onto this new account? I ask this because you have a good amount of records for a new account that has just been made.

Please let me know the information above and I will assist your further. 

The questions that I will be needing to ask you will involve your email address that you use. If you are ok with this, we can continue on this forum. If you would rather send an email to "[email protected]", I will be able to help you in a more private setting. Please let me know and I will assist further.