Not accepting password on android phone : mSecure Support

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Not accepting password on android phone

Wanda

started a topic 8 months ago

Msecure6 is no longer accepting the password I've been using on my Samsung Galaxy S23 phone.

Mike - mSecure

said 8 months ago

Hi Wanda,

Thank you for contacting us. Are you able to open mSecure on at least one device using Biometric Authentication, or are you completely locked out of mSecure on all your devices?