Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket

Not accepting password on android phone

Msecure6 is no longer accepting the password I've been using on my Samsung Galaxy S23 phone.

Hi Wanda,

Thank you for contacting us. Are you able to open mSecure on at least one device using Biometric Authentication, or are you completely locked out of mSecure on all your devices?

Login or Signup to post a comment