mSecure has lost all data on phones and will not sync or restore from any PC or file
R
Ralph
started a topic
over 1 year ago
Both my Android phones (same kind and version) have lost the entire database of Items and will not sync with my PC or restore (says it failed and gives me a frowny face - very informative...) from any file... Was informed that there was a fix on the way 14 days ago...
Was hoping for a better response...
Mike - mSecure
said
over 1 year ago
Hi Ralph,
I found your ticket in our system, and I looked over the correspondence with Nick, one of our support reps. I'm responding to that ticket now, so you should be getting an email very soon.
Ralph
Both my Android phones (same kind and version) have lost the entire database of Items and will not sync with my PC or restore (says it failed and gives me a frowny face - very informative...) from any file... Was informed that there was a fix on the way 14 days ago...
Was hoping for a better response...