It keeps telling me to place box over QR code. I open the PDF on my mac and place the box over it and nothing happens. I tried using the built in camera and it says camera not available. Please assist.
You should be seeing one of three things when you try to scan the code in mSecure on your Mac:
When you try to scan the code, do you see somewhere underneath the box that the code is incorrect? If not, does it say that mSecure can't read the contents of your screen and needs permission to read it?