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Latest iOS V6 App will not stay open

The app on iPhone 13 will not stay open. After my facial recognition the app opens and then closes in about a second, every time. I deleted the prior version 4 and also purchased the V6 premium features, thinking that would help. Very frustrated and I have been waiting for almost three weeks without a response. Your help or advice is greatly appreciated. Thank you.

2 people have this problem

Hi John,

I responded to your email not too long ago today. We'll keep our correspondence there from here on out.

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