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One Time Password does not work on Android

Hi Mike,

I was trying out the OTP feature for mSecure and managed to make it work by adding the OTP field in my Dropbox record and inputting the 26 alphanumeric characters from my Dropbox account.

On Windows, I was able to view the 6 digit authentication OTP with a countdown timer just to the right of it.  I also tested it to be working by logging out of Dropbox and logging in again with the 2FA turned on.

However, after I synced the record to Android, I can't seem to make it display the 6 digits and there is no timer.  It just shows the 26 alphanumeric characters - the same ones that I copied from Dropbox.  Is it supposed to be working, or is it only working for Windows and iOS at the moment?

I seem to be posting multiple times,  Both times your system says captcha failed so I resubmitted the post, but it got posted correctly anyway.

Hi JSeow,

We've had a few other customers mention something wrong with the Captcha functionality, and I'm not sure what could be going wrong. Since we don't maintain the forum ourselves, I may have to notify our support service about it to see if there's an update needed.

As mentioned in the other post, the Android version's OTP field is not functional at the moment. It's just holding the 2FA data in the field so that when it's implemented, everything will be ready work.

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