Print file attached : mSecure Support

A

Alain

started a topic almost 3 years ago

How extrat and print file attached in item ?

Mike - mSecure

said over 2 years ago

Hi Alain,

If you click on an attachment, you'll see a little icon in the top right corner that looks like a circle with an arrow going out the top. Click that, and it will open in a Windows app window. From there, you can print by tapping the print button in the top right corner.

R

Robert

said over 2 years ago

Hi

Does anyone know how to do this from a Mac? I don't have the little circle with an arrow and if I use the regular print feature it prints whatever is in filtered in mSecure and not the attachment

N

Noella

said over 2 years ago

@Robert...noticed a posting several months back that said..

."Hi Alain,

Thank you for contacting us. Unfortunately, at this time, it's not possible to save or print the files attached to mSecure for Mac or Android. However, this is on our radar for a future release. One thing to mention, however, if you are wanting to print a picture, you could take a screen grab using "shift+command+4", save it as a .png and then print it. I suspect you are trying to print text documents, but I thought I would this work-around in case it helps."

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Noella

said over 2 years ago

@Robert. I don't believe this feature to print from Mac is available yet. Apparently in the works.

Mike - mSecure

said over 2 years ago

@Robert I can confirm that it's not possible to print out the attachments stored in your records. The only way to do that is to take a screenshot of the opened attachment, and then you can print the screenshot using Preview.

Can you provide me the workflow you have that necessitates the printing of attachments? If I could get the use case documented, it's possible we could move this feature request to a higher priority on our list.