Cannot add field : mSecure Support

R

Rymedogg

started a topic about 3 years ago

On IOS 13 when I try to add an additional field to a record. It does not get added. I click save but when I go into the record the new field has not been added,

Mike - mSecure

said about 3 years ago

Hi,

When trying to add a custom field, please add a name or label for the field and include field information. Without information in the field, the field will not be saved:

A

Alfred

said about 3 years ago

iOS 12 app unexpectedly quitting on opening?

Mike - mSecure

said about 3 years ago

Hi Alfred,

Thank you for contacting us, and I'm sorry for the issue you are experiencing. Can you explain what is happening in some detail? Are you ever able to open the app and unlock it, or is it crashing right when you tap on the app icon? Also, are you able to access mSecure on any of your devices?

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Alfred

said about 3 years ago

All fixed now ..thanks

Mike - mSecure

said about 3 years ago

No problem at all! Let us know should you need further assistance.