Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket

Cannot add field

On IOS 13 when I try to add an additional field to a record. It does not get added. I click save but when I go into the record the new field has not been added,

Hi,

When trying to add a custom field, please add a name or label for the field and include field information. Without information in the field, the field will not be saved:


iOS 12 app unexpectedly quitting on opening?

Hi Alfred,

Thank you for contacting us, and I'm sorry for the issue you are experiencing. Can you explain what is happening in some detail? Are you ever able to open the app and unlock it, or is it crashing right when you tap on the app icon? Also, are you able to access mSecure on any of your devices?

All fixed now ..thanks

No problem at all! Let us know should you need further assistance.


Login or Signup to post a comment