mSecure 4.5.4 to mSecure 5.5 : mSecure Support

A

Antonio

started a topic about 6 years ago

I have been using version 4.5.4 only on my old iPhone 6s plus for about 3 years. I am seeing the need to migrate date to my other devices and get rid of the original phone. How can I ensure the security of my old passwords/data? And how do I get these same data onto mSecure v.5?

I hope someone can answer quickly as I would like to upgrade, but only if I can they can assure me of not losing my data.

Thanks!

Mike - mSecure

said over 4 years ago

@Todd I just responded to you via email.

T

Todd

said over 4 years ago

Thank you! I’m back up and running with all my data in version 5.

Mike - mSecure

said over 4 years ago

@Todd That's great news, and thank you for the confirmation!

A

Alejandra

said 14 days ago

My old app 4 does not open, I have upon instructions downloaded de new app and restored, in order to import my data to the new app it asks for my old password that I do not remember or retrieve. Please help

M

Mark - mSecure

said 5 days ago

Hi Alejandra,

Your ticket has been responded to. We will continue this conversation through the ticket system.

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Alejandra

said 5 days ago

still unable to transfer my old data in the old app. I have the new app working, without my old password (in the old app) I cannot transfer or do anything. this is urgent, I have downloaded test flight and sent my email address for my Apple ID . need help urgently