How do I provide access to my MSECURE password account to either a family member or the executor of my will? Does MSECURE have this capability? The key question is whether my executor would have to use only my devices to access OR if my MSECURE account could be accessed from a different device?
I'd be curious to hear others' thoughts or plans for this concern (though I have no intentions of dying anytime soon!!)
Thank you for contacting us. Unfortunately, mSecure does not currently have a Emergency Access or Will feature. First, I have to provide information about the different versions of mSecure currently available:
Currently mSecure (mSecure 5 or above) does not have any sharing features. However, we are planning to change that soon with the introduction of sharing options which will only be available if users elect to use our mSecure Cloud syncing option. Our sharing options will allow users to share their information across mSecure accounts with as many people as they would like. Our sharing options will allow users to set a group or collection of records and provide 3 different levels of options for users to share those records. Customers will be able to allow users read, read/write, and admin privileges to their information. Once these sharing features are in place, we will work on creating an Emergency Access feature. Like the sharing feature described above, an Emergency Access feature will require the use of our mSecure Cloud syncing as well.
For now, if you are using mSecure 4 or below, you can always create a backup file and provide access to that backup file and the backup file's password to either your family member(s) or the executor of your will. However, in order for that to work, your family member, and(or) executor of will, will need to have access to a device that has mSecure 3 or 4 installed on it. An alternative would be to use mSecure 5 to restore the backup file with.
On the other hand, if you are using mSecure 5, you can either provide a backup file and it's password to someone who can then restore from that backup file using mSecure 5 and any account (restoring overwrites all previous information) or you can enable our mSecure Cloud syncing feature and provide access to your account credentials (account email address, password, and account key).
You can take a look at this image to understand the difference between the different versions of mSecure:
Backups and syncing(the feature I mentioned) are two completely separate things. A backup is an exact copy of your information at the time you created it. Syncing is always changing with the latest changes you make. We offer both options in mSecure 5. mSecure 5 will automatically create backups, allows you to manually create backups, and also has syncing options. Here's articles that might help.
Syncing options: https://support.msecure.com/en/support/solutions/36000114422
If you use mSecure 5 and use our mSecure Cloud syncing, there's no need to provide someone your account credentials and a backup file. You simply have to provide someone your account credentials (email address, password, and account key) in order for them to have access to all of your mSecure information. You are also free to create a backup file and provide a backup file to them. However, it makes no sense for them to have access to your account credentials and therefore your information and then also provide a backup file. Also, as previously explained, restoring from a backup overwrites any existing information.
So your current options are:
Hope all this info helps. I'm happy to answer any more questions you might have.