I have acquired an mSecure license from you on March 13, 2017 and I have a valid key. Unfortunately, my operating system had to be reset and I failed to re-activate the program within 30 days. Hence the program is not allowing me to proceed.
I request you to re-activate my license.
Thank you for contacting us. I see you have submitted a ticket via email, so I will respond there. I may need to get some private information from you, so it will be easier to do so via email.
mSecure Support Rep