Hi John,

Thank you for contacting us. Can you let me know what version of mSecure you are using and what type of device you are using? Also, what kind of field type are you using in mSecure that does not display the backslash? Our keyboard (default device keyboard) will show all characters a keyboard offers. However, some field types don't allow all characters to be used. These field types are our numbers field type, alpha-numeric field type, phone number field type, sensitive number field type, date field type, month/year field type, and credit card field type. 

If you'd like to use all the characters on a keyboard, please use the text field types (Text Field and Text Field (No Auto-Correct)), password field type, and our notes section that's available in each record.