Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket

Face ID

I have an IPhone X can I use Face ID to open up Msecure? If so, how do I set it up? Right now I still have to login in with a password to get my passwords.

Hi David,

Thank you for contacting us. Yes, you can use Face ID or Touch ID to unlock mSecure 5. To enable to feature, open and unlock mSecure 5, go into the Settings (menu > settings), and enable Face ID/Touch ID.

My app doesn’t have that feature

Hi Tom,

I'm not sure what you are stating here. mSecure 5 has Face ID and Touch ID. So does the older version of mSecure. However, mSecure 4 is an old app that wont be updated. Because of that, it does not label the Face ID feature as Face ID, it simply shows the option to enable Touch ID. Enabling Touch ID will enable Face ID in the old app though.


To enable Touch ID/Face ID:


  1. Open and unlock mSecure 5
  2. Tap the menu icon
  3. Tap Settings
  4. Enable Face ID/Touch ID


or

  1. Open and unlock mSecure 4
  2. Tap the settings icon
  3. Enable Touch ID (used for both Face ID and Touch ID)

Login or Signup to post a comment