Problem started only yesterday and occurs on both iPhone 6s and iPad (Gen 6) - both running IOS 11.4. Immediately after entering the password (or accepting Touch ID), the app crashes and exits back to home screen.
Is there a way to recover from this?
Thank you for contacting us and I'm sorry about the issue you are experiencing. Is this happening on both devices? Also, do you use iCloud syncing in mSecure 4 on your devices?
I'll ask you what I asked Vipul. Do you use iCloud syncing in mSecure 4? Also, do you have mSecure 3 or 4 on any other device with your information intact and available?
I just responded to you in the other thread you started. Let's continue the discussion in that thread so there is only one conversation running.