Refund on 5.5.3 : mSecure Support

Refund on 5.5.3

Elise

started a topic over 6 years ago

Can anyone advise how I get my $20 back? I just paid $20 for MSecure 5.5.3 . There is no difference between this version and 4.5.4.

I don't need to pay to store my passwords in your cloud. Really not a happy customer. This was supposed to at a discounted rate and it wasn't

Please advise how to get a refund. Thanks

Mike - mSecure

said over 6 years ago

Hi Elise,

Thank you for contacting us and I'm sorry about the issue you are experiencing. Please create a ticket on this website or email us at [email protected] for a refund. Please include the email address of the mSecure account you used to purchase your license with or your Order number and we will provide you a refund for your purchase. Note: our mSecure Cloud syncing feature is an optional syncing feature. You can select mSecure Cloud, iCloud, Dropbox, or Wi-Fi syncing in mSecure 5 so you don't need to store any information in our system.