Hi,
Thank you for contacting us and I'm sorry about the issue you are experiencing. Please use this guide to learn how to restore from a backup file in mSecure 5 for iOS: https://m7software.freshdesk.com/support/solutions/articles/36000023230-backup-and-restore-ios
Hardeep
HI, I had paid mSecure, iPhone replace my phone today because of some software issue, before handing in my old phone i backup my data, which get converted into a file and been send to my email
now i cant rem which ver of mSecure i was having, however i download the latest ver and i have the .msim file sitting in my email as backup data file, but don't know how to recover or synchronise the file with this ver, please help