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How do i get my data

I just downloaded msecure in my new ipad pro and activated my account and loged inn but there was empty data . How do i retrieve my data to the new device

1 person has this problem

Hi Isa,

 Thank you for contacting us and I'm sorry about the issue you're experiencing. Please use this guide to learn how to migrate your mSecure 4 information to mSecure 5: https://m7software.freshdesk.com/support/solutions/articles/36000028456-transfer-existing-information-into-msecure-5-from-msecure-4-4-5

Hi I have recently put mSecure 5 on my phone and iPad. The data has gone bro my phone but not my iPad. How can I do this. The link above doesn’t exist.

Hi Cumbers221,

That is an old link. You can find all the articles on our homepage in support here: https://support.msecure.com


Here are the articles that show you how to migrate your data from mSecure 3 or 4 to mSecure 5: https://support.msecure.com/en/support/solutions/folders/36000176650


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