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How do i sync my mSecure 4.5 to my 5.5. My mSecure password does not work anymore.

Hi Marguerite,

Thank you for contacting us and I'm sorry about the issue you are experiencing. mSecure 5 does not sync with the previous versions of mSecure. Additionally, mSecure 5 is the first and only version of mSecure to use an account system. However, mSecure 5 will restore from a .msim backup file created in the previous versions: https://m7software.freshdesk.com/support/solutions/folders/36000102609


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