Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket

Upgrading to mSecure 5

mSecure 5 includes both Free and Pro features. The Free features can be used forever at no cost. The Pro features are free to try for 30-days. After that, a single one-time purchase (paid upgrade) entitles you to use the Pro features on all of your devices on multiple platforms.


You can download mSecure 5 for free here:


iOS: https://itunes.apple.com/us/app/msecure-password-manager-and-secure-wallet/id1063795594

Android: https://play.google.com/store/apps/details?id=com.mseven.barolo

Mac: https://itunes.apple.com/us/app/msecure-password-manager-and-secure-wallet/id1157750250

Windows: https://www.microsoft.com/en-us/store/p/msecure-5/9nblggh62pc8


Paid users simply have to sign in to the mSecure account they created and used to purchase an mSecure 5 license.


We recommend starting with mSecure 5 on a device that has the previous versions installed so that mSecure 5 can walk you through the migration process: https://m7software.freshdesk.com/support/solutions/articles/36000064322. Otherwise, you can always restore from a .msim backup file created in the previous versions: https://m7software.freshdesk.com/support/solutions/folders/36000176540


You can also search our articles on how to create backups of mSecure 3 or 4 here.

Hi Mary,

I see that you have also contact us via email or a ticket on this support website. Let's keep our converstation there to make it easier to refer to your emails and anything else needed. 

Hi,

i get the upgrade offer for 14.99 in the last days and also today.  (UPGRADE TO V.5)

Now i have downloaded the new app and have sign up. But now i don't get an purchase. If i want to upgrade to pro-version it does cost 29,99 $.

Can you help me?

I am a payed member, can't figure how to upgrade to the latest version. I have 5.5.2 version and would like to update on iMac. How? TX

I do have Version 5.5.2 on MacOS High Sierra: Can you tell me until when you plan to solve the crashing problem? I did not get any answers from you yet. Not being able to access my Passwords blocks my work heavily!

Hi Shelley,

Please create your own discussion or topic about your syncing issues and I'd be happy to work with you to fix any issues you might have.


Comments to this discussion are now closed!