Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

base di conoscenza Invia un biglietto

HELP! Need to update phone will I loose my data?

How do I know what version of mSecure I’m using? And if I update to a new phone will I loose my data? Do I need to reinstall?

As long as you know the credentials for mSecure, you should have no problems updating your phone. The best thing to do is simply create a backup of your data, because that will make it pretty much impossible to lose any information.


I have a few questions for you:

  1. What type of phone do you have now, and what type of phone will you be getting?
  2. When you open mSecure, is the icon a very dark blue or a bright blue color?

Accedi o Iscrivitiper pubblicare un commento