Thank you for contacting us, and I'm sorry for the issue you are experiencing. Unfortunately, I'm not understanding what you mean here when you say it won't edit the record a second time. Are you saying that after you edit the record one time, nothing happens when you tap the option to edit the record again? It could mean that you're actually not able to get into the record's edit mode, or it could mean that you are able to edit it, but the sync never takes place to get the changes over to your other devices running mSecure, or it could mean something else. Either way, this is not a known bug, so I don't know what could be happening, but I do need more information from you before we can start any troubleshooting.
Thank you for the added details. It sounds like you are running into an older bug that has been fixed for at least a few releases. I need you to check version of mSecure you are running. Please open mSecure, tap the menu button in the top left corner, tap Settings, then tap About mSecure at the bottom of the Settings screen. What's the full version number listed there?
Also, to be clear, I have looked at this on my Android device, and I'm having no problems saving multiple changes to my records. I believe this issue is related to the modified date not getting set correctly, and if that's the case, it should be that you're running an older version of the app.
Ok, that is the newest version of the app. I'm still not sure what could be happening here, but we have a couple of options. Before we do anything to try to fix the problem, however, I'm going to have you check the "Last modified" date before and after you try to edit a record two times. Go ahead and restart mSecure so it will be able to edit a record. Next, choose a record and before editing it, record the "Last modified" date you'll see after the last field on the record. Now edit the record, save it, then record the "Last modified" date again. Now do those steps a second time when the record should not get saved, and send me the 4 recordings of the "Last modified" date.
I'm definitely not saying there isn't a bug here. The problem is, we actually don't have anyone else reporting the issue you're running into, and I can't reproduce it. When it comes to this type of situation, the only thing I can do is try to get as much information as possible to try to reproduce the issue, and if I can't, it's then possible we could send you a debug version, but we're not there yet.
Real quick, when you say "It seems after editing a record you have to list the record set..." are you meaning that you have to do something on the main view to display your records a certain way before trying to edit it again? Can you explain that in a bit more detail so I can try it on my device?
Thank you for sticking with this one. I just ran further tests on my Android device, and I did run into something that might be related to this, but I'm doubtful. I noticed that when the notes field gets too long, some of the data gets cut off in the Details view for the record. Is it possible the notes you have in the records you are editing is long enough that the new data you're saving is just not getting displayed in the Details view, or is that you edit the record, scroll all the way down to where you added the note and then don't see the data you entered? For me, I have been testing this with very short notes until now when I started adding multi-line information and saw the display problem.
Thank you for the update Robert. I'm not sure what's happening here, because I have not seen the problem occur once in probably 20 edits (or so). I think the next thing you should do is simply reinstall mSecure if you haven't done that already. It may be that something happened during the install and the app could be damaged. I don't know how likely that is, but stranger issues have been fixed by reinstalling the app.
Came back to MSecure after a long while away.
Installed it on my iPad and Android (v9) phone. Syncing both with Dropbox.
MSecure on the iPad is working well and looking great but on the Android phone it will only edit an item the first time you open up MSecure.
On the phone. If you start MSecure you can edit an entry successfully but if you try to edit the same entry again it will not edit it. You have to close MSecure and restart it and it will then edit the entry (only once).
Apologise if there's something I'm missing here but it seems like a repeatable bug.
Latest version of MSecure on the Playstore and using Android 9