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Upgrade from 3.5.7 to 5.5.3

Dear Team,

I am an existing user of mSecure currently running 3.5.7 on iOS (Mac).  I would like to upgrade to the latest version 5.5.3.  Couple of questions.

Can i import everything I have in the old version 3.5.7 into the new app 5.5.3?

Do I need to purchase a new licence with 5.5.3?

Kind Regards


1 persona ha questo problema

Hi Paul,

Thank you for contacting us. Yes, mSecure 5 will try to migrate your information with a migration wizard: and mSecure 5 can restore from .msim backup files of mSecure 3 or 4:

mSecure 5 is a paid upgrade. Feel free to email us or create a new support ticket here to ask about discount offers.

Hello! These links do not work

Please just use the search or go to the knowledge base to find all our articles. Here are the newer links Migrate: Transfer from mSecure 3 or 4 to mSecure 5:

Please explain why I have to re-purchase the app mSecure 5 if I already owned mSecure 3.   By default every account should be Grand fathered to the new versions.  Please get back to me and clarify this.

Thank you,

Hi Byron,

Thank you for contacting us. mSecure 5 is a paid upgrade from the older version of the app, which is something many software developers do in order to continue generating revenue for a business. It is the first time in our history as a company that there was a charge for an upgrade. If you would like, I can offer you a loyalty discount on the license purchase.

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