I purchased a Family subscription : mSecure Support

I purchased a Family subscription

John

a créé un sujet sur un an il y a

I purchased a Family subscription but my account is not properly credited. I bought the subscription on the Mac App store

Mike - mSecure

a dit sur un an il y a

Hi John,

I just responded to the email you sent to mSecure's support. I may need to get some sensitive information from you, so let's keep our correspondence via email from here on out.

Ariel

a dit sur un an il y a

Hi.

My suscription ended yesterday. And I have no access to the features of the paid suscriptrion which I did

Can you HELP ME !!!

Ariel

a dit sur un an il y a

Hi.

My suscription ended yesterday. And I have no access to the features of the paid suscriptrion which I did a

Can you HELP ME !!!

Mike - mSecure

a dit sur un an il y a

Hi Ariel,

I'm not sure why, but the subscription you signed up for on our website did not get set correctly in our system. I have updated it manually, so you should now see you have a Family Subscription with a renewal/expiration data of May 7th, 2024. Do you see that now in your mSecure Account Settings?

Connexion ou Inscription pour poster un commentaire