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How do I change my HINT?

When my hint appears, it actually shows my password!

Hi Miriam,

The reason this is happening is because you entered your actual password into the hint field when you set the password. The only way to fix this is to change your password. To do that, you can follow the steps below:

  1. Due to a bug we will be fixing soon, you'll need to change your iOS device to dark mode in order to be able to see all of the fields when going through the steps below
  2. Open mSecure, and tap the menu button in the top left corner (3 stacked lines)
  3. Tap Settings
  4. In the Settings screen, tap Change Password
  5. Set a new password, or use the same password you are using now
  6. After you have entered the password 2 times, tap into the hint field and set a hint without entering your password again

Were you able to change your hint?

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