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Can't get mS pro to recognize my purchase & access my pw file
Mike - mSecure
a dit
sur 3 ans il y a
@Fred I responded to your other post in a different thread. We'll keep the correspondence in that thread alone so it's easier to keep track of the information you give me.
Fred
I have been using mS on my mac, iPad, and iPhone for years. Recenytly my iPad stopped working and said I needed to upgrade to mS 5. I downloaded and all worked fine. still had older versions on mac and iPhone. yesterday my mac quit syncing, it said I needed to purchase mS pro. I went to your website and purchased it. have an order #. Then I installed mS 5 on my mac from the App store. I open it and try to sync and it tells me I must purchase mS pro (which as noted a I already did). I can't fine anyway to tell the app that I did purchase and for instance enter my order #. How do I get it to recognize and download my existing mS pw file? And then what do I need to to for my iPad and iPhone to get them running too?
thanks.
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