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Sync Error

Just switched and purchased MSecure 5. All my information was restored from the old version, after resetting my password. I keep receiving the following error, “the local account key doesn’t match the remote account key”

Thank you for contacting us Duncan. I believe the problem here is that you have some old data from before your recent password change somehow hanging around in your iCloud account. This is not difficult to fix, but before we do anything, I want to confirm that your data still looks right in whichever device you used for the upgrade. Are you still able to open mSecure 5, unlock the app and view your information? Also, how many and what type of devices do you currently have signed in to your mSecure 5 account?


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