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Support mSecure

Phone number to contact msecure

Does anyone has a contact number were msecure can be reached at?

Hi Julio,

Thank you for contacting us, and I'm sorry for the late reply to your question. We don't offer phone support at this time, but I am happy to help you here in the forum. I saw your question for help in a different thread, and it looks like you may have forgotten your password. Is that correct? Do you have access to your information in any version of mSecure running on any of your devices?

I deleted my msecure4  mobile by accident and I tried to reinstall the msecure app but only msecure5  is available.  How can I restore my msecure4 back onto my mobile and if that is not possible can I upgrade to the msecure5 and carry over my information from msecure4 acct.? Please help! I'm desperate to get my  information back! 

You have a couple of options here, as long as you know the password for restoring the backup you have. You can look in your "Purchase" apps list in the App Store your use, and you should be able to download the older version of mSecure. However, if you moved from one platform to another (iOS to Android or vice a versa), the only option will be to upgrade to mSecure 5 and restore your data in the new app.


Do you want to upgrade to mSecure 5, or are you wanting to continue using the old mSecure app instead?


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